Shipping Policy

At TraceXtec, we’re committed to providing fast and reliable shipping to our customers throughout South Africa. Here are the details of our shipping policy:

  1. Delivery times: We strive to process and ship all orders as quickly as possible. Delivery times may vary depending on your location and the size of your order, but we typically ship within 1-2 business days. Delivery times may take longer for remote locations.
  2. Shipping methods: We use reliable couriers to ensure that your order arrives safely and on time. The courier may vary depending on your location and the size of your order.
  3. Shipping rates: Our shipping rates are based on your location and the size of your order. We offer free shipping on orders over a certain amount. Please refer to our website for more information.
  4. Tracking information: Once your order has been processed and shipped, we’ll provide you with a tracking number so that you can monitor its progress. You can use this tracking number to track your shipment online.
  5. Delivery address: We can deliver to your home or office address. Please make sure that you provide the correct delivery address at checkout. We are not responsible for any delays or additional costs due to incorrect or incomplete delivery information.
  6. Order confirmation: Once you have placed your order, you’ll receive an order confirmation email. Please review this email carefully to ensure that all of the information is correct. If you need to make any changes to your order, please contact our customer support team as soon as possible.
  7. Delivery confirmation: When your order is delivered, we’ll send you a delivery confirmation email. Please ensure that someone is available to receive the delivery, as we are not responsible for any delays or additional costs due to failed delivery attempts.

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team. We’re here to help and ensure that you have a seamless and hassle-free shopping experience with TraceXtec.

Shopping Basket